Reference

Privacy Policy Before You Join

Your account privacy is explained before you open an account: we tell you what data we collect for account setup, DANA, OVO, GoPay and QRIS checks, cookies and…

Account data explainedDANA records coveredCookie choices shownSupport logs protected
mpogacir Privacy Policy Before You Join
PRIVACY HELP

Privacy Help Through Live Chat

Privacy requests should reach the people who can act on them, not sit in a general queue. Our support desk is available every day from 09:00 to 01:00 WIB through live chat, WhatsApp and email. Include your registered phone number, payment method used and the exact request, such as cookie access, correction or deletion, so we can verify you before changing account data.

Team online

Live chat

Open live chat from the account page between 09:00 and 01:00 WIB. We verify your registered phone number before discussing account data, cookie records or wallet activity linked to DANA, OVO, GoPay or QRIS.

WhatsApp

Send a privacy request through our WhatsApp support channel with your account ID and the last two digits of the phone number on file. We never ask for your password or full wallet PIN.

Email

Use email when your privacy request needs attachments, such as a payment receipt or identity correction. We log the request, confirm ownership, then reply with the action taken or the reason a record must remain.

ACCOUNT CARE

Data Controls For Aviator And Wallet

We treat privacy as an account operation, not a slogan. The policy covers what we collect, why we collect it, who may access it inside our team and how long it stays…

Account setup data

When you open an account, we collect your phone number, login name, password data in protected form and device signals. These details help us create the account, prevent duplicate access and recover access when you contact support.

Payment record use

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and wallet changes with your account. We store references such as time, amount, channel and receipt code, not your full wallet login details.

Cookie controls

Cookies keep you signed in, remember language choice and help us spot unusual device changes. On Android Chrome, use Settings > Site settings > Cookies to clear them; on iPhone Safari, use Settings > Safari.

Session history

When you enter Aviator, Royal Fishing, Bingo or Speed Blackjack, we record session time, game reference and wallet movement. This supports dispute checks when you ask why a balance changed after a round.

Retention rules

We keep account and payment records only for operating needs, security checks, dispute handling and legal duties where service is allowed. When a record is no longer needed, we remove it or detach it from direct account identity.

Change requests

You can ask us to correct profile details, export key account data or remove records that no longer need to stay. We verify ownership first, then explain what can be changed and what must remain.

Privacy Questions Before You Join

Before you create an account, it is fair to ask how your details move through the site. These answers focus on the privacy rules that affect your profile, payments, cookies, device access and support conversations. If your question is tied to a live account, contact us from the registered channel so we can verify ownership before sharing data.

We collect the details needed to create and protect your account, such as phone number, login name, password data in protected form, device signals and basic payment references. We use them for access, wallet matching and support.

Yes. The policy covers payment references from DANA, OVO, GoPay and QRIS, including receipt time, channel, amount and account match status. We use those records to confirm wallet movement and answer payment disputes.

Yes. Contact live chat, WhatsApp or email from the registered channel and state which detail is wrong. We verify ownership first, then update the profile where the change is allowed and record the action.

Cookies keep your session active, remember your language choice and help us spot unusual device changes. You can clear them through Android Chrome settings or iPhone Safari settings, but you may need to log in again.

Only staff who need the request for support, security or payment checking can access it. We limit internal access by role and keep request logs so account changes and privacy actions can be traced.

You can ask us to remove data that is no longer needed for account operation. Some payment, security or dispute records may need to remain for legal or operational reasons where service is allowed.

Use live chat, WhatsApp or email between 09:00 and 01:00 WIB. Include your registered phone number, account ID if available and the privacy action you want, such as correction, access or removal.